The target of the project was to support Zurich Airport’s work on AOP, incl. finalizing and fine-tuning their gap analysis for AOP and laying the foundations of a concrete roadmap for the implementation with a concrete short term action plan.
Airport Intelligence was asked to provide expert input by:
Zurich Airport has a long history of operational coordination, with the Operational Coordination Centre (APOC) already in place for more than a decade. Several tools are at the disposal of this APOC to support them in their decision making in the planning and management of operations both landside and airside.
Zurich Airport wanted to evolve towards more proactive and data-driven decision making based on an overall Airport Operations Plan, integrating the range of tools already available and new, to be developed modules. How exactly this would be done, was still to be defined. With the European regulation CP1 in place and its adoption of it by Swiss law, the regulatory framework had set a certain standard. Though, other modules beyond what was solely required for compliance did hold important business value for the airport. The question remained, what were the priorities to be set?
In order to get a clearer understanding of their needs, Zurich Airport planned a phased approach, where in the first phases a clear approach and scope would be defined in an agile way. The objective of the first phase was to make a gap analysis between the requirements of CP1 and the ambitions of the airport and the tools already in place. Based on this gap analysis, the roadmap would then be defined for the journey towards iAOP.
It was during this first phase that the support of Airport Intelligence was called in to provide expert support to guide and coach the project team.
The following results have been delivered: