Unified vision and implementation roadmap for Port Intelligence Competence Center

To trigger more data-driven collaboration throughout the value chain.

Client

Port of Antwerp-Bruges (Belgium)

Objective

The project aimed to help PoAB develop more transversal collaboration through the entire value chain and transition towards more data-driven decision making and planning among all stakeholders. This transformation involved aligning (internal and external) stakeholder visions, strengthening data and digital capabilities, and promoting continuous improvement.

Key focus areas included:

Bringing together (internal and external) stakeholders to promote cross-functional collaboration.
Expanding data and analytics capabilities from the DI (Digital Innovation) department across OP to enhance performance.
Aligning process, data, and technology expertise to establish a strong foundation.
Identifying essential competencies, mindsets, and focus areas to boost operational efficiency.

Project outcome

The vision for PoAB emphasized transdisciplinary teams working towards shared goals, leveraging digital assets and data-driven insights to drive continuous improvement.

A key enabler for this vision was the creation of a centralized Port Intelligence team. This team is to be seen as a Competence Center that provides to the operational teams a strong digital fundament in processes, products, people, analyses and innovation. Airport Intelligence supported the set-up and evolution of this competence center by supporting the team to:

Define a clear vision and strategic objectives for an integrated organization.
Create a roadmap for the Port Intelligence development with key steps and milestones.
Design a governance framework for collaboration.

Airport Intelligence continues to support the Port Intelligence team by sharing best practices, coaching and training for transformation.