Harmonizing control in a phased approach

Stuttgart Airport is enhancing its operational efficiency through a phased Airport Operations Centre implementation. By transitioning from decentralized coordination to a centralized APOC, the airport is strengthening collaboration with internal and external stakeholders — with expert guidance from Airport Intelligence.

APOC Guidebook

The ACI Guidebook on Airport Operations Centres: A Guidebook offers a detailed roadmap for building and refining Airport Operations Centres (APOCs). It explores best practices and proven strategies for creating collaborative, data-driven environments that drive operational excellence. Covering essential topics like organizational design, technology integration, and stakeholder alignment, the guidebook helps airports elevate safety, efficiency, and passenger satisfaction. Co-authored by Airport Intelligence, the guidebook draws on real-world experience and global insights to deliver practical, actionable guidance for the future of airport operations.

APOC implementation and evolution at Brussels Airport

The objective of the project was to revolutionize operational methodologies at the airport, encompassing processes, roles, tools, and physical co-location of decision-makers from various operational stakeholders