Transforming KLIA operations: Building the future of integrated airport management
Airport Intelligence supported KLIA in defining the vision from their current Airport Operations Control Center (AOCC) towards an Integrated Airport Management Center (IAMC)
Definition of the vision for the existing APOC
We supported Isavia in evolving the Keflavík APOC into a proactive, data-driven decision-making body. By defining the “TO BE” state, we established a long-term vision, a technical roadmap for AOP implementation, and the organizational framework needed for Total Airport Management.
Harmonisation of the MAG APOC vision for 3 airports
We unified the APOC vision across Manchester, London Stansted, and East Midlands airports. By harmonising processes, governance, and data-driven decision-making, we created a strategic roadmap that balances group-wide efficiency with airport-specific operational needs.
APOC visioning at Milan Linate & Malpensa airports
We guided Milan Linate and Malpensa Airports in transitioning to Total Airport Management. By defining the APOC vision, organizational roles, and a phased technical roadmap, we established a proactive, data-driven operational model for both airports.
eAOP visioning at Dublin Airport
We supported Dublin Airport in defining their Extended AOP vision, budget, and technical roadmap. By closing iAOP gaps and ensuring audit compliance, we established a solid foundation for their 2027 implementation and secured the necessary management approvals.
Unified vision and implementation roadmap for the Port Intelligence Competence Center
We guided the transition to data-driven operations by establishing a centralized Competence Center. Our roadmap and governance framework align stakeholders and digital capabilities, fostering cross-functional collaboration and continuous operational improvement.
Harmonizing control in a phased approach
Stuttgart Airport is enhancing its operational efficiency through a phased Airport Operations Centre implementation. By transitioning from decentralized coordination to a centralized APOC, the airport is strengthening collaboration with internal and external stakeholders — with expert guidance from Airport Intelligence.
APOC Guidebook
The ACI Guidebook on Airport Operations Centres: A Guidebook offers a detailed roadmap for building and refining Airport Operations Centres (APOCs). It explores best practices and proven strategies for creating collaborative, data-driven environments that drive operational excellence. Covering essential topics like organizational design, technology integration, and stakeholder alignment, the guidebook helps airports elevate safety, efficiency, and passenger satisfaction. Co-authored by Airport Intelligence, the guidebook draws on real-world experience and global insights to deliver practical, actionable guidance for the future of airport operations.
APOC implementation and evolution at Brussels Airport
The objective of the project was to revolutionize operational methodologies at the airport, encompassing processes, roles, tools, and physical co-location of decision-makers from various operational stakeholders